service & support
Customer Service Experts
Manufacturing premium metal composite sheets requires the very best equipment, resources, and personnel. By maintaining consistent standards of quality, ALUCOWORLD® ensures a successful journey from concept to completion. Our architectural materials are unrivaled in the building products industry because we invest in our products, and we invest in our people.
Our team of professionals is ready to assist you during every stage of your project, from concept to completion. Whether it’s answering questions, making suggestions, obtaining product or color samples, matching colors, or connecting you with fabricators who may be a good fit to collaborate on your project, our team is dedicated to providing the support you need to perfect your design. We’ll even send a representative to discuss your needs and demonstrate architectural materials.
Customer service is more than our job, it’s our culture, and it has been for more than 40 years. That’s why we offer both panel and finish warranties. So you get peace of mind in addition to the finest manufactured aluminum or metal composite materials available.
Our products are unrivaled within the industry and our team is with you every step of the way. Need samples? Call us or order online. Have a technical question? Call our on staff expert. Want to know more about the details? Just ask, and we’ll connect you with one of our sales managers who can assist you in every detail of your design.
We invite you to take advantage of our industry knowledge and friendly advice, either over the phone, at the customer service counter of our Chesapeake, VA facility, or through one of our continuing education courses, approved by AIA.
Your success is our success.
Ask a Question, Make a Suggestion, Schedule a Chat.
We are dedicated to answering all of your questions about our composite metals and finishes. Our customer assistance department is staffed with trained professionals that can help you with ordering ALUCOWORLD® samples, getting color matches to fit your brand, finding a fabricator for your project or just answering your general questions.
The form below collects your name, email, and phone so ALUCOWORLD® may correspond with you. By filling out this form, you consent to allow ALUCOWORLD® to collect this information.